This Privacy Policy explains how TrustDepo collects, uses and protects your personal data. See our separate Terms & Conditions for how the platform itself works.
TrustDepo is a UK company providing a secure third-party transaction management platform.
We collect information such as your name, email address, phone number, account details, transaction information, communications with us, technical device information and usage information. Identity verification information is collected and processed by our regulated payment partner where required.
To provide the platform, manage transactions, communicate with users, prevent fraud, improve our services and comply with legal obligations.
We process personal data where necessary to perform our contract with you, comply with legal obligations, pursue legitimate interests or where you have provided consent.
Information may be shared with our regulated payment partner, identity verification providers, cloud hosting providers, analytics providers, professional advisers and public authorities where required by law.
We retain personal information only for as long as necessary to provide our services, comply with legal obligations and resolve disputes.
TrustDepo uses appropriate technical and organisational measures to protect personal information. No internet transmission or storage method can be guaranteed to be completely secure.
Subject to applicable law you may request access, correction, deletion where applicable, restriction, portability or object to processing. You may also complain to the UK Information Commissioner's Office.
TrustDepo uses essential cookies and may use analytics cookies to improve the platform. Separate cookie information may be provided.
Where data is transferred outside the UK, appropriate safeguards will be used where required by law.
This Privacy Policy may be updated periodically. Continued use of the platform after updates constitutes acceptance of the revised policy.
For the rules governing your use of the TrustDepo platform, see our Terms & Conditions.